MEDICAL CONCERNS

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If you suffer from any medical conditions, are taking any medication or may have allergies that may affect your treatment, please advise your therapist prior to your treatment. Some medical conditions that a client may have might prevent me from providing treatments using specific techniques such as Deep Tissue treatments. These medical conditions are, but not limited to, Diabetes, Pacemakers, Cancer, High blood pressure, pregnancy... If you have a medical condition that applies, please consult your doctor if a vigorous deep tissue treatment would be acceptable for you. We can always provide you with a different treatment.

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Pregnancy: Please advise your therapist if you are pregnant or think you might be pregnant so that we can advise the correct treatment.

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Clients under the age of 18 years old shall be accompanied by an adult.

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CANCELLATION

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In order to respect MY utmost attention to detail in my treatments, I ask for your understanding in complying with our cancellation policy.

I require a 48 hours time frame of cancellation notice prior to the scheduled time.

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Please consider the work of others when you think about not showing up.

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YOUR CONSENT

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In order to meet and exceed your expectations (and mine), and due to the nature of some of the treatments that I offer and provide to you as a client, I need to ask you for your consent in order for me to provide you with your selected treatment that abides by manipulating your structural bone skeleton and/or muscles, tendons, ligaments, the nerve system, the emotional system, and the sensory system.

Therefore, and by agreeing to come to your appointment, you give me with your consent to provide you with the treatment you have booked.

 

I offer and provide treatments to you via my website and online booking system that need your specific input, request, selection or demand in order for me to provide you with the specific treatment of your choice, and for me to clearly meet your expectations. Therefore, each and every treatment that I provide includes a list of options which enables the client to specifically select options as the client sees fit. By providing the client with a list of different choices, options, and/or methods of treatment, I assure to provide you with the most clear understanding for your needs and request, and therefore allowing us to be ready beforehand to meet each others expectations. On top of that, we will always start the session with a little talk for me to understand better your needs as well as physical condition and I will always ask you to state clearly what you want or not. This will be the case each time we meet.

 

 

PERSONAL DATA POLICY & TERMS FOR YOUR TREATMENT

 

Welcome as a client at Massage Copenhagen - Morgane Nicol. In connection with your treatments at the clinics at Østerbro, it is necessary for me to record and process relevant information about you and your health.

 

WHAT PERSONAL INFORMATION DO WE STORE?

 

In connection with your treatment at the clinic, I record information about your health conditions and history, for use in the record-keeping, which I'm obliged to do according to the current legislation on authorized healthcare professionals. The detailed rules can be found in the respective chapter 6 of the authorization act and the record-keeping order.

 

The Authorization Act: You can read the Proclamation of the Act on the Authorization of Health Professionals and on Health Professions via this link:

https://www.retsinformation.dk/eli/lta/2019/731

 

 

The record-keeping order: You can read the Order on authorized healthcare professionals' patient records (record-keeping, storage, disclosure and transfer, etc.) via this link:

 

https://www.retsinformation.dk/eli/lta/2018/530

 

I have a duty to store your information securely and confidentially. 

 

I may also register other information about you for billing purposes. This information is recorded pursuant to the Data Protection Act. I may also use your contact information for sending newsletters or other marketing initiatives. In that case, I first obtain your consent.

 

The Data Protection Act: You can read more under: Act on supplementary provisions to the regulation on the protection of natural persons in connection with the processing of personal data and on the free exchange of such information (Data Protection Act)

 

https://www.retsinformation.dk/eli/lta/2018/502

 

TRANSFER OF PERSONAL INFORMATION

 

According to the Health Act, we have a duty of confidentiality about your health and other sensitive matters.

Dissemination of health information outside the clinic may, as a rule, only take place with your consent.

 

HOW LONG IS PERSONAL INFORMATION KEPT?

 

Your medical record is stored according to rules of the Agency for Patient Safety. The applicable period is at least 5 years, cf. section 15, subsection of the record-keeping executive order. 2:

 

The record-keeping order: You can read the Order on authorized healthcare professionals' patient records (record-keeping, storage, disclosure and transfer, etc.) via this link:

 

https://www.retsinformation.dk/eli/lta/2018/530

 

In special cases, the record can be kept longer.

 

Information used for settlement purposes is stored as long as necessary, for the sake of settlement and bookkeeping.

 

E-mail correspondence between you and the clinic is deleted when it is no longer relevant and after 1 year at the latest.

 

YOUR RIGHTS IN CONNECTION WITH PERSONAL INFORMATION

 

You can gain insight into which information we have registered about you by contacting us. According to Section 24 of the Authorization Act, we may not delete information in your record, but if you believe that there are errors in the record, you can ask for an addition to be made.

 

The Authorization Act: You can read the Proclamation of the Act on the Authorization of Health Professionals and on Health Professions via this link: https://www.retsinformation.dk/eli/lta/2019/731

 

Incorrect information that is not covered by the applicable legislation, including the Health Act, the Authorization Act and the laws described in the record keeping order, you have the right to have corrected or deleted. You also have the right to ask us to stop processing such information about you.

 

When you are 15 years old, you basically have the right to know what is written about you in a health care record.

 

COMPLAINT ABOUT HANDLING OF PERSONAL DATA

 

Complaints about our processing of your personal data can be submitted to the Danish Data Protection Authority, Borgergade 28, 5. sal, 1300 København K. You can find further information about the Danish Data Protection Authority at www.datatilsynet.dk

 

The Board for Patient Safety supervises all authorized healthcare professionals. You will find the agency's contact information at www.stps.dk

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